experience & credentials

My Resume

Data scientist with 5+ years in fintech and analytics, specializing in machine learning, NLP, and predictive modeling. Bridges production-level engineering with data science, fluent in Python, SQL, and end-to-end ML pipelines. Focused on building models that drive real decisions.

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who I am

Professional Snapshot

Data scientist with 5+ years in fintech and analytics, specializing in machine learning, NLP, and predictive modeling. Bridges production-level engineering with data science, fluent in Python, SQL, and end-to-end ML pipelines. Pursuing M.S. in Data Science. Focused on building models that drive real decisions.

ML / AI scikit-learn · KMeans · Random Forest · Logistic Regression · TF-IDF · NLP · Feature Engineering

Languages Python (Pandas, NumPy, Seaborn, Matplotlib) · SQL

Data Eng. Snowflake · ETL · Data Validation · API Integration · Power BI

where I've worked

Experience Highlights

Q2 Software

Application Support Engineer, Team Lead

2022 – Present

Investigate production issues across 20+ financial institutions using SQL, log analysis, and data validation to identify root causes in high-availability fraud/risk systems
Write SQL queries to investigate client-specific reporting and auditing databases for production issue resolution
Mentor junior support agents and run daily standups to align team on active escalations and priorities
Serve as on-call engineer resolving critical money movement failures for financial institutions, directly mitigating million-dollar transaction risks

Wipro

Project Engineer — Meta Reality Labs & Messenger

2021 – 2022

Analyzed logs, defects, and code behavior to surface failure trends, reducing defect escape rate by 15%; optimized testing schedules across 20+ QA agents via workload analysis
Worked alongside VP stakeholders to ensure product quality and alignment across delivery milestones
Tracked test projects for virtual assistant program pre-production, monitoring progress and surfacing blockers ahead of launch
Supported NLP-powered conversational systems through testing, debugging, log analysis, and production issue investigation to improve model reliability and user experience

CapMetro

IT Service Desk Analyst

2019 – 2021

Converted 100% of onsite employees to remote work, coordinating hardware, access, and continuity across the full organization
Troubleshot Level 1 & 2 hardware and software problems, resolving end-user issues across a distributed workforce
Tracked recurring incident trends to strengthen operational reporting and reduce resolution time

credentials

Education &
Certifications

In Progress

M.S. Data Science

Western Governors University

Completed

B.S. Data Management & Analytics

Western Governors University

Completed · 2021

A.A.S. Network Administration

Austin Community College

Completed · 2021

A.A.S. Security Administration

Austin Community College

Udacity — Data Analysis Nanodegree

CompTIA A+

CompTIA Network+

CompTIA Project+